1 Nature of Our Platform
MUFAD is a 100% digital platform. We do not sell or ship any physical goods. All services, products, earnings, and deliverables provided through our platform are digital in nature and are delivered electronically.
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Digital Services
Delivered instantly online
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Earnings & Wallet
Credited to your account
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Mobile Access
Available 24/7 on any device
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Withdrawals
Transferred to your bank/UPI
2 Digital Service Delivery
Upon successful payment or registration on MUFAD:
- Account Access: Immediate — upon successful registration and verification
- Platform Features: Instantly unlocked after payment confirmation
- Referral Links & Codes: Generated instantly upon account creation
- Digital Documents (Agreements, ID Cards): Available in your dashboard within minutes
- Campaign Access (Influencer Panel): Activated within 24 hours of profile review
✅ All digital deliverables are accessible from your dashboard at mufad.in immediately after payment confirmation by the payment gateway.
3 Wallet Credits & Earnings
- Referral commissions: Credited to your wallet instantly when your referred member's lead is approved
- Level income (L1, L2, L3): Credited automatically to wallet within minutes of the triggering event
- Lead approval bonuses: Credited within 24 hours of admin approval
- Cashback & rewards: Credited as per the specific campaign timeline (displayed at time of earning)
4 Withdrawal / Payout Delivery
When you request a withdrawal of your earned wallet balance to your bank account or UPI:
- UPI Transfers: Processed within 1–3 business days after admin approval
- Bank Account (NEFT/IMPS): Processed within 3–5 business days after admin approval
- Minimum withdrawal amount: As specified on the withdrawal page
- KYC required: Verified PAN and bank details are mandatory before first withdrawal
ℹ️ Withdrawal timelines may extend by 1–2 additional days during national holidays, banking system downtime, or high-volume periods.
5 Service Delivery (Digital Agency / Freelance)
For services booked through the MUFAD platform (digital marketing, content creation, etc.):
- Service timelines are agreed upon between the client and the service provider at the time of booking
- Delivery is made through the platform's designated submission system
- All deliverables (reports, content, designs) are digital and submitted online
- Standard turnaround: as specified in the service listing (typically 1–7 days)
6 Delays & Technical Issues
In rare cases, digital delivery may be delayed due to:
- Payment gateway verification delays (usually resolved within 24 hours)
- Banking system maintenance or downtime
- KYC verification pending (your action required)
- High transaction volume during peak periods
- Force majeure events beyond our control
If you experience a delay beyond the stated timelines, please contact our support team immediately with your transaction reference.