How can we help?
Answers to common questions below. For anything about an existing booking or payment, signing in gets you the fastest, most specific reply since we can see your booking directly.
Raise a support ticket
For booking, payment, or agency issues — sign in to track a ticket tied to your account.
Sign inContact us
General questions, partnerships, or anything else — no account needed.
Send a messageFrequently asked questions
How do I check the status of my booking?
Sign in and open My Bookings from your dashboard — every booking shows its live status (pending, confirmed, cancelled) and payment state.
Can I cancel or reschedule a booking?
Open the booking from My Bookings and use the cancel option there. Cancellation terms vary by tour and are shown on the tour's own page before you book.
I paid but my booking still shows pending — what happened?
Payment confirmation can take a few minutes to sync. If it's still pending after 15 minutes, raise a ticket from your dashboard with your booking ID and we'll check it manually.
How do I list my travel agency on Voyagr?
Head over to the agency registration page — you'll need a GST certificate, PAN card, or trade license to get verified.